FAQ

What payments are accepted?

Visa, Master Card, Diners Club, American Express and Discover Cards along with certified cheques and Travelers cheques are accepted for rentals. Cash is also accepted.

What if the car I choose is not available?

We reserve the right to substitute comparable vehicle when specified unit is not available.

If I crash a car. What happens?

Renter is responsible for all loss or damage to unit rented. However this liability can be reduced to US $3,000.00 plus tax with the purchase of CDW (Collision Damage Waiver) at a cost of $12 per day on cars, $15 per day on SUVs and $20 per day on vans.

What is the age requirement to rent a vehicle

No one under 21 years and over 70 years old is permitted to drive our units. Driver under 30 years old will attract a surcharge of $10 daily.

Is there a cost for additional driver(s)

Each additional driver attracts a fee of $3 per day. There is no additional driver fee for spouse.

Are there additional rates for mileage?

All rates offer unlimited miles.

Is there a cancellation period?

One rental day is a period of 24 hours. After one “1” hour you will be charge per hour after 3 hours you will be charge for an additional day. Also if you decide to cut short your rental period, please call us before checking in to avoid being charged for an additional day.

What is the driver's license requirement?

Your Driver’s license must be 1 year or older.

Are there any taxes?

16.5% on all rentals is what the Government requires which is charged at the checkout.